Service request

Service ST2

Dear customer

You and many fellow citizens have discovered the bike or E:Bike in recent times quite new, accordingly, the rush is great on our services.
We therfore kindly ask for your patience and understanding for up to 4 weeks waiting time for a service appointment.

Your Stromvelo Team

Emergency repair
We try to perform emergency repairs (flat tires/change brake pads/change chain) within 48h

==>Brake discs with undersize or worn sprockets require a normal service appointment and can not be brought forward.

Did you buy the bike from us or have you already had it serviced by us?